TITLE: Community Safety Officer

REPORTS TO: Program Manager

CLASSIFICATION: Non-exempt, Full-Time

LOCATION: San Jose, CA; On-site

Agency Description:

Amigos de Guadalupe fulfills its mission by focusing on four strategies: Expansive Outreach (alcance comunitario), Trusted Information & Referral ( amigos de confianza), Targeted Direct Services Program ( comunidad fortalecida) and Case management (compañerismo). 

Founded on the principles of justice and advocacy, Amigos de Guadalupe Center for Justice and Empowerment is a founding member of the Si Se Puede Collective, a group of local agencies working together to make social services more accessible to the Mayfair Community; to strengthen individuals and the community through education; and to address social inequities by creating strong leaders through community organizing.

Rationale:

Amigos de Guadalupe is looking for an experienced Community Safety Officer to serve as Community Safety Officer in its hotel program. This person serves as a support to case managers to achieve the program and individual family goals of the hotel program. The successful candidate will be able to demonstrate team leadership skills, the ability to form and maintain, and support a team dedicated to the Mission of Amigos and the program goals and objectives of the hotel program. 

Key Responsibilities: 

• Serve as a physical presence by making regular walk-throughs of the hotel  
• monitor premises and personnel by walking the hotel property, monitoring surveillance equipment, and observing access points
• Investigate security breaches, incidents, and suspicious behavior/activity in a timely manner
• Create and maintain records and/or reports on all incidents of breaches, incidents, and suspicious behaviors/activities
• Establish controls so that only guest participants and staff enter parking lot
• Send reports on breaches, incidents, and suspicious behaviors/activities to management at the end of each shift
• Interview witnesses 
• Verify guests enrollment into the program before allowing entrance into the building without a key 
• Demonstrated ability to think quickly and de-escalate situations that arise
• Contribute to team effort by accomplishing related tasks that may be assigned

Work Hours 

• Wednesday through Sunday from 10:00 AM - 6:30 PM

Security Officer Qualifications and Skills

• Must be able to stand for up to 4 hours
• Must be able to lift up to 15 lbs.
• Basic computer skills
• Strong interpersonal, verbal, and written communication skills
• Excellent sense of judgment
• Can stay alert at all times

Education and Experience Requirements

• High School Diploma or equivalent required; AA degree preferred
• Security Experience or equivalent

Equal Opportunity Employer Notice

Amigos de Guadalupe is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic under California law.